Privacy Policy

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We take your data privacy seriously. This policy explains what information we collect, why we collect it and how we use that information. We store user or your information securely and will never share it with anyone. You can change your preferences at any time.

“www.theenk-tea.com” or “we” are the administrator of our websites, mobile applications which collect information in order to provide better services to all of our users or you. This may include some information that can identify you, but that is not sensitive. This policy aims to help you understand the terms and conditions that govern the collection and use of such information.

This policy applies to www.theenk-tea.com hereinafter referred to as “Website”.

“Website” or “Platform” shall mean and include www.theenk-tea.com, permitted mobile application of the KABA HERBS, any successor website/applications, any website of the KABA HERBS’s affiliates or any other channel facilitated and permitted by the KABA HERBS;

 

Who we are

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This website theenk-tea.com is an online platform for the purchase of Theenk and other merchandise (“Products”). THEENK is a carefully selected blend of powerful herbs, designed by our experienced herbalist to help you tackle your daily challenges- one teabag at a time. By combining some of the favourite herbal ingredients of Ayurvedic medicine, THEENK is designed to fit perfectly into your busy twenty-first-century lifestyle.

 

What information we may collect

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• Personally identifiable information

When you subscribe to receive our news updates, event invitations, and other emails, you will be asked for basic personal information that helps to identify you such as your name, email address, organizational affiliation and country of residence. If you apply for a job at KABA HERBS, you will be asked to provide information typically found in a curriculum vitae.

We collect only the personal data from you in order to provide you with the service you requested. Your personal data will be kept with us until you unsubscribe from our mailing list.

At any time, you can opt out of receiving emails from us clicking the ‘Unsubscribe’ link at the bottom of all of our emails, or by contacting us at hello@theenk-tea.com. You can also request to have your personal data modified or deleted.

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• Non-personally identifiable information

When you access the Website for general browsing, we do not collect any personal information from you. The only information we collect is Internet Protocol (IP) address, browser type, operating system, the files you download, the pages you visit, and the dates/times of those visits. These do not specifically identify you. The information is used only for website traffic analysis in order to improve our websites, and we treat it confidentially.

 

How we use your data

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Visitors to our website (Advertising and Analytics)

When someone visits www.theenk-tea.com we use third-party services, such as Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site; in order to improve the overall website performance and user experience. This information is only processed in a way which is anonymous and does not identify anyone. We do not make, and do not allow these third party service providers to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

 

Create an Account

We use a third party provider, Wix.com as the platform for our e-commerce transactions. When you create an account, Wix.com collects information about you including your name, email address, number of orders for customers to easily access their account and be able to see relevant account information. For more information, please see Wix’s Policy Notice . We use a third party provider, Wix Shoutout to deliver our promotional and marketing emails. If you accept to receive marketing, you will go onto our subscriber list for Wix Shoutout. To find out more about Wix Shoutout please see their Terms & Conditions 

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Sign up to our newsletter

If you consent to receive promotional and marketing material from us, your email address will go to Wix Shoutout. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email marketing.

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Purchase a product through our website

When you purchase, the information will go to some Third party providers so we can process your order and improve your customer experience. For example:

• Wix Ecommerce. Will collect data to be able to process and deliver the order

• Wix Shoutout. Will collect data to email you further promotional, product and marketing information.

 

Cookies

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A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. In general, cookies have two main purposes: to improve your browsing experience by remembering your actions and preferences and to help us analyze our website traffic.

We use cookies to help us analyze traffic to the Website, to help us improve website performance and usability, and to make the Website more secure. Third-party cookies help us use Google Analytics to count, track and analyze visits to the Website. This helps us understand how people are using our websites and where we need to make improvements. These third-party cookies do not specifically identify you. You can learn more about cookies we use on our website here.

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Control cookies

You are always free to delete cookies that are already on your computer through your browser settings, and you can set most browsers to prevent them from being added to your computer. However, this may prevent you from using certain features on the Website.

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IP Addresses

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In addition, We also record your IP address, which is the Internet address of your computer, and information such as your browser type and operating system. This information helps us learn about the geographical distribution of our website visitors and the technology they use to access the Website.

For example, our photo and video competitions allow a specific IP address to vote only once. This helps us ensure that our competitions are fair and that every competitor gets an equal chance. Another example is the publication download paywall, which uses your IP address to track our publication dissemination.

 

Social media

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If you share our content on Facebook, Twitter or other social media accounts, we may track what content you share. This helps us improve our social media outreach.

 

How we will use your information

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We do not use your personal data with any third party that intends to use it for direct marketing purposes unless you have provided specific consent in relation to this.

The website may share your personal data with third parties for other purposes, but only in the following circumstances:

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I. With your consent

We will share personal data with third parties outside of the website when we have your consent to do so. We require explicit opt-in consent for the sharing of any sensitive personal information.

 

II. For legitimate interests

We will share personal data based on legitimate interests as, for example, when you register for one of our events, except where such interests are overridden by your interests or fundamental rights, in which case we will request your explicit consent.

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III. For the processing of the website’s offices in other regions

We provide your personal data to the website’s offices in other regions for legitimate business purposes, on a “need-to-know” basis, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

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IV. For external processing (service providers)

We may engage service providers, agents or contractors to provide services on our behalf, including to administer Website and services available to you. These third parties may come to access or otherwise process your personal data in the course of providing these services.

The website requires such third parties, who may be based outside the country from which you have accessed the Website or service, to comply with all relevant data protection laws and security requirements in relation to your personal data, usually by way of a written agreement.

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V. Compliance with laws

We will share personal data with third parties outside of the Website if we have a good-faith belief that access, use, preservation or disclosure of the personal data is reasonably necessary to:

• Meet any applicable law, regulation, legal process or enforceable governmental request

• Enforce applicable Terms of Use, including investigation of potential violations

• Detect, prevent or otherwise address fraud, security or technical issues

• Protect against harm to the rights, property or safety of the Website, our users or the public as required or permitted by law

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How we will protect your personal information

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We do not store your personal data on your mobile device. We store all your personal information - including your primary information - on secure servers.

Where you have chosen a password that enables you to access certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.

We encrypt data transmitted to and from the website. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Your data may be processed or stored outside the country, but always in accordance with data protection law, including mechanisms to lawfully transfer data across borders, and subject to strict safeguards.

How can you access your data or contact us?

As indicated above, whenever we rely on your consent to process your Personal Information, you have the right to withdraw your consent at any time by accessing the privacy settings on the Website or emailing us at hello@theenk-tea.com

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You also have specific rights to:

• Wherever we process data based on your consent, withdraw that consent at any time. You can do this via request by email;

• Understand and request a copy of the information we hold about you and other notes can be accessed via the website. For other information, you can make a request in writing;

• Ask us to rectify or erase information we hold about you, subject to limitations relating to our obligation to store records for the prescribed period of time;

• Ask us to restrict our processing of your personal data or object to our processing; and

• Ask for your data to be provided on a portable basis.

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Should you have any questions, concerns and/or complaints about this Privacy Policy or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please email us at hello@theenk-tea.com.

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Access to Personal Information

Individuals can find out if we hold any information by making a ‘subject access request’ under the Data Protection Act 1998. To make this request, please put the request in writing to the address below:

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KABA HERBS LTD

7 BELL YARD

WC2A 2JR

LONDON

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If we do hold information about you, we will:

• Give you a description of it

• Tell you why we are holding it

• Tell you who it could be disclosed to

• Let you have a copy of the information